How does the flat pricing work?
You pay one monthly price based on your team size: $49 for up to 5 users, $99 for up to 15, or $199 for unlimited users. It's not per person. Core is the phone app for up to 5 users, with work orders, scheduled maintenance, items and vendors. Pro and Unlimited add the desktop manager dashboard, QR stickers and reporting. Members and guests who report problems through QR stickers are free and don't count as users.
What happens after the 30-day free trial?
If FixCore is working for you, your plan continues month to month. If it isn't, cancel from your account settings before the trial ends and you won't be charged. There's no contract and no setup fee.
My team isn't very tech-savvy. Will they use it?
FixCore was built with a club facilities crew, so the app sticks to the basics: take a photo, pick a location, send it. If your team can send a text, they can report a problem.
Do members and guests need to download anything to report a problem?
Members and guests scan a FixCore QR sticker with their phone camera, which opens a short report page in their browser. Your staff use the FixCore app on iPhone or Android. On Pro and Unlimited, admins and supervisors can also work from the desktop dashboard, and QR stickers are included.
Is it only for golf and country clubs?
FixCore was built inside a private club, so it fits club facilities teams especially well. It works the same way for any property with a maintenance team, such as hotels, schools and commercial buildings.
How long does it take to get set up?
You can sign up, invite your team and create your first work order the same day. If you have a lot of equipment on Pro or Unlimited, upload it from a spreadsheet in the desktop dashboard. The how-to videos walk through each step.
Can I ask for a feature?
Yes. FixCore's owner is also its developer, so requests go straight to the person who builds the app. Email chris@fixcore.app.
Can I cancel anytime?
Yes. Cancel from your account settings, with no phone calls required. You keep access through the end of your billing period.